Returns & Exchanges
At Engage Pickleball, we stand behind the quality of our equipment and offer a 30-day satisfaction guarantee to ensure you have the perfect gear for your game. If you are not completely satisfied with your purchase, you may return or exchange your items in their original condition within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all protective covers and accessories are included to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, then drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our team receives and inspects your gear, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing